Prepare everything before your departure

Save time and enjoy your holiday

Imagine everything being ready for you upon your arrival. Imagine having nothing other to do than simply enjoy your holiday from the very first moment. Whether you set out for a ski or sun holiday, our Easy Arrival service allows you to fill in some details on a form before your arrival so that everything is ready for when you get to the resort. From signing up your child(ren) to our Childcare Services to booking your ski equipment, everything will be ready for you as soon as you get to the Resort!

Please note! There is a quota to Easy Arrival. We highly recommend Easy Arrival forms are filled in as early as possible to avoid disappointment. Especially during Christmas, New Years and Half Term holidays.

Fill in your details

Kick back and relax, we will take care of everything!

Our Easy Arrival service is available at all our ski resorts in Europe. No more queuing to pick up your equipment, book your ski and snowboard lessons or sign your child(ren) up to the Baby Club Med®, Petit Club Med® or Mini Club Med®. All you need to do is fill in your details online before your departure. Access the forms now before your departure by accessing your account or find your reservation section on our website.

Before your arrival

A hassle-free arrival is just a few clicks away!

To fill in the form(s), log in to your Account:

- Register your details for your ski or snowboard equipment
- Book ski or snowboard lessons for each family member according to their level
- Provide the details needed for childcare: language, contact number, etc.

You will receive an email informing you about the service availability 20 days before departure.

The service is available up to three days before your arrival at the resort, allowing us to make sure everything is ready for your arrival!

Sign into your account

When you arrive at the resort

  1. Go to the reception desk to pick up your room key and all practical details for your stay.

  2. If you booked ski or snowboard equipment, it is already waiting for you. Please do not forget to try it on and to sign the receipt as soon as you arrive. And for trying on the children’s equipment, head to the Mini Club!

  3. If you booked ski or snowboard lessons, you will find your ski school ticket in your Welcome Booklet. All you will need to do is visit the ESF (French Ski School) board in order to check the lessons’ timetable and you will be ready to hit the slopes!

  4. If you signed your children up for Baby Club Med®, Petit Club Med® or Mini Club Med®, please meet the managers as soon as you arrive in order to learn about your children’s proposed activities and finalise their registration.

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