Contact our Call Centre

0800 258 263
Monday to Friday: 11am - 8pm (NZDT)
Saturday: 11am - 4pm

Club Med Travel Agent Partners

Prefer to sit down and talk through your holiday in person? Start your Club Med journey at a specialist travel agency or book with your preferred local travel agent. There’s sure to be an agency close to you that we work with.

If you are a Travel Agent looking to install a Club Med corner in you store, please email tradesales.nz@clubmed.com looking to enquire or change booking(s), please call 0800 258 263.

More information about Club Med boutiques & travel agents

Customer relations

If you have a problem during your holiday, you are obliged to inform our local staff immediately who will endeavour to put things right whilst you are on site. If your complaint is not resolved locally, please complete a report form on site (“declaration”) and follow this up by writing an email to:
customerrelations.australia@clubmed.com or to our Customer Relations Department:
Club Med
Customer Relations Department
GPO BOX 1632
SYDNEY NSW 2001

FAQs

HELP
Our FAQ section is designed to provide you with answers to our commonly asked questions, from information on your journey and the Club Med package, to changes in your booking, special requirements, booking online and the Great Members scheme.

Go to our FAQ section

Careers

BECOME A G.O® IN A CLUB MED RESORT
Join our G.O & G.E teams in our resorts and experience the happiness of finding self-revelation through a unique professional and personal experience!

Visit our recruitment website