Prepare for your Club Med ski holiday

From the minute you make your reservation to the big day, Club Med is with you every step of the way to prepare your trip without any stress. Discover unmissable services that will help you fully enjoy your Club Med experience! If you opt-in to receive our communications, the entirety of these services will be sent to you by email.

Register the kids for the Kids ClubsYour children ages 4 to 17 are automatically signed up for the Mini Club® and Club Med Passworld® as a part of Club Med’s all-inclusive package. Baby Club Med® for ages 4 to 23 months and Petit Club Med® for ages 2 to 4 years old, are at extra cost if required.
It is highly recommended you secure this at the time of booking.
Find out more about our Kids Clubs
The ''My Club Med'' appDownload the My Club Med app to have a first taste of the experience that’s waiting for you, plan your activities on the ground and get tips to prepare for your stay.
Download on Apple
Access to the easy arrival online service Ski equipment rental, ski class sign-ups, necessary childcare information, check-in and check-out information... our "Easy Arrival" service allows you to prepare your trip so that every thing is ready to go when you arrive! It’s the guaranteed stress-free way to save time.
This service is offered:
40 days before arrival for Silver, Gold and Platinum Great Members
30 days before arrival for Turquoise Great Members
Easy Arrival
Transportation informationIf you reserved a trip that includes transportation, you will receive all of the documents necessary for your trip and transfers. If you reserved a trip without transportation, we can organize your transfer to the Resort. Parking spots* are also available in the majority of our resorts.
*At extra cost

Your arrival at the resortAt Club Med, the usual arrival day is Sunday. Perfect to avoid traffic!
When you arrive at the Resort, our G.O.s® will welcome you with a smile. Arrivals typically take place between 3pm and 8pm. If you arrive earlier, lunch can be arranged*. Your ski passes take effect the day after you arrive.
*At extra cost
Check-in at Club MedYou will find everything you need for your stay at the Resort’s reception area: your ski passes and your Club Med Pass card (or Club Med* digital bracelet) that will be your room key, equipment locker key and payment method for à la carte services.
*Depending on the Resort
Extra ServicesWhen you open an account at reception, your card will be linked to your Club Med Pass.
Your Club Med Pass will allow you to pay for extra services throughout the resort including Spa treatments, purchases at our boutique and more. Your bill can be settled at the end of your trip when you check-out.
With the Easy Arrival** Programme, you can register your bank details before your trip to save time when you arrive.
*Selected resorts
Your ski and snowboard equipmentAt the Club Med Ski Pro Shop®, you can rent your ski equipment in a fully functioning store located in the heart of the Resort and enjoy the expert advice of our G.O.s®
We offer the latest equipment from the best brands on the market adapted to your skill level.
If you have used the Easy Arrival online service, your equipment will be waiting for you in your ski locker!
Food and drinksThe buffet service at your Resort’s restaurant brings together a variety of original and revisited classic dishes to please every palette.
The Resort’s bar offers refreshments at key moments in the day as well as salty and sweet snacks.
In certain Resorts*, enjoy a late breakfast, a snack or a late night menu in our Gourmet Lounge. Cozy atmosphere guaranteed!
*Available at Valmorel, Arcs Panorama, Grand Massif Samoëns Morillon, Val Thorens

8am - Starting the dayAfter waking up peacefully and enjoying a gourmet breakfast to fill your tank, head to the ski room to pick up your ski equipment. You will find your group and your instructor in front of the Resort: almost all of our Resorts are located at the foot of the slopes!
9.30am - ready for the slopesGet your ski morning started! Your French Ski School* instructor will tailor your lessons to the group’s skill level, your needs, and the day’s weather conditions so that you can fully enjoy the mountain in total safety.
*In Italy and Switzerland, Italian and Swiss ski schools, respectively
12:00 - Lunch at the resortAfter a morning on the slopes, the GOs are waiting at the foot of the mountain to share a friendly drink before you lunch with your travelling companions or friends from the slopes. A variety of hot meals, salads and regional dishes are all on the menu to fill your belly.
In certain Resorts*, you will dine directly on the slopes with a partner mountain restaurant. Did you know? You can also lunch in another Club Med Resort of the same level when it is located in the same ski area.
*Offered at Saint-Moritz Roi Soleil, Pragelato Sestriere, Cervinia
13:30pm - Head back onto the slopesHead out with your group for an afternoon of skiing. Explore the mountain, learn new techniques, and share fun moments with new and old friends. It all comes together for an experience that delivers the best that the slopes have to offer, perfectly adapted to your skill level. Reach new heights!
4pm - Gourmet breakHead back to the Resort where young and old alike will meet up after the last run for a gourmet snack. Savory bites, crepes, waffles, fruit and other delights are waiting for you, along with a range of hot drinks. This is the perfect moment to share your stories of the day’s adventures!
5pm - Pamper yourselfAfter all that hard work, enjoy some comfort! Take a few laps in the pool, enjoy a massage at the spa*, or join a fitness class. The Resort is bursting with activities to recharge your batteries. But the best way to relax might be share a moment with your family or better half and simply chill out.
*At extra cost
7pm – Fancy a cocktailBefore dinner, a cozy cocktail is waiting for you at the Resort’s bar. You’ll sample the cocktails of the day and other refreshments while enjoying live music or activities organized by the G.O.s® Then sit down to dinner and sample dishes prepared by our skilled chefs. French cuisine, flavours from around the world and Savoyard specialties will surprise your taste buds every day.
9:30pm - Show timeDance, comedy, theater, magic, songs… our G.O.s® proudly invite you to enjoy live performances multiple times a week. And at the end of your stay, it’s the children’s turn to take their star turn. Come out and cheer for them!
10pm - Ready for the dance floorAfter the show, conquer the dancefloor yourself! If choose, our G.O.s® and loyal G.M.s® will teach you our Crazy Signs, the famous Club Med choreography that is easy to learn. Depending on the night, you can enjoy a range of activities such as games, blind tests, or simply a fun time on the dancefloor with a cocktail from the bar in hand. The day ends on a high note!

DISCOVER MORE ABOUT CLUB MED
French Alps Holidays - Swiss Alps Holidays - Why you should go skiing in France - Get me to the Alps - Ski Holidays