Your first Club Med holiday

Curious about what awaits you on your first day in the mountains? Our expert team is here to provide valuable advice on how you can best prepare for your arrival. Count on us to help you make the most of your first day and create unforgettable memories in the breathtaking alpine setting.

*ESF - Ecole du Ski Francais (French Ski School) is only available in European ski resorts
*Facilitate Your Arrival is only available for selected resorts

At the Resort reception, you will collect everything you need for your stay: your ski pass** and your Club Med digital wristband (or Club Med Pass*) which will serve as your room key, your ski locker key and also as a means of payment for additional services.

Sign into your account or download the My Club App so you can find the Facilitate Your Arrival forms. These allow you to prepare for check-in before you arrive.

*Depending on the Resort
**Available for use from next day onwards

Experience stress-free registration at Club Med!

From ski and snowboard lessons to kids' clubs, you can easily book everything you need at the Resort, and it's quick, especially if you have taken advantage of our convenient Facilitate Your Arrival service by pre-registering. This is just one example of the Club Med difference, ensuring that you can start enjoying your holiday from the very moment you arrive at the resort!

Indulge in a truly all-inclusive experience where all your meals are thoughtfully included: from delightful breakfasts, sumptuous lunches, and delectable dinners to satisfying snacks throughout the day.

Enjoy a range of dining options that cater to every taste:

§ Varied buffets: Immerse yourself in the diverse offerings of our varied buffets, featuring an enticing blend of traditional cuisine, international flavors, and tantalizing specialties.

§ We accommodate a variety of dietary requirements: Simply reach out to a member of our team, and they will be more than happy to provide the necessary support and guidance.

§ Restaurants with table service: For those seeking truly memorable moments, our restaurants with table service offer an elegant ambiance and impeccable service, ensuring an extraordinary dining experience

§ The Gourmet Lounge: Experience the charming ambiance of The Gourmet Lounge, where you can savor a late breakfast, enjoy a delectable snack, or indulge in an evening set menu. Rest assured, a cozy atmosphere is guaranteed, adding an extra touch of magic to your dining experience.

To quench your thirst and satisfy your cravings, our Resort bar is at your service, offering an extensive selection of drinks along with delightful sweet and savory treats at key moments throughout the day.

*Available at selected Resorts

**Available in Valmorel, Arcs Panorama, Grand Massif Samoëns Morillon, Val Thorens, Alpe d'Huez, La Rosière, Tignes, Val d'Isère

Discover multiple convenient sources of information to enhance your Club Med experience:

§ At the 24-hour reception at your Resort: At your disposal around the clock, the 24-hour reception at your Resort ensures that you can seek assistance and guidance whenever you need it. Additionally, our dedicated Guest Relations team is available at most of our Resorts, ensuring that your queries are promptly addressed at any time of day.

§ From digital information screens or signs at the Resort: Stay informed through digital information screens or signs strategically placed throughout the Resort, offering timely updates and important announcements.

§ On the My Club Med App: Stay connected and up-to-date with the convenience of the My Club Med App. Download this mobile application to access real-time information, ensuring you have everything you need at your fingertips.

§ On the FAQ page: For quick and comprehensive information, visit our FAQ page. Browse through our frequently asked questions, allowing you to find answers to your queries efficiently.

With these valuable resources at your disposal, you can easily access the information you need, ensuring a seamless and well-informed experience throughout your Club Med holiday.

§ Kindly note that check-out time is at 10 am, and we kindly request that you vacate your room by then.

§ Don't worry about your bags! We provide a convenient luggage room where you can securely store your belongings

§ Enhance your departure experience with our all-inclusive package, which includes a satisfying lunch before you bid farewell. We understand that time constraints may arise, so if you need to catch a flight, we are pleased to offer a convenient take-away option. Rest assured, we've got your culinary needs covered, ensuring you leave with a delicious meal to fuel your journey.

§ Please be aware that your ski pass is no longer active.

*Available at most of our Resorts

Curious about what awaits you on your first day in the sun? Here are some tips about how you can prepare for your arrival. Count on us to help you make the most of your first day and create unforgettable memories on your sun-filled getaway.

At the Resort reception, you will collect your Club Med digital wristband (or Club Med Pass*) which will serve as your room key and as a means of payment for additional services. You can enter your bank details in your customer account before your stay or on arrival at the Resort so you can use your wristband throughout your stay.

Sign into your account or download the My Club App so you can find the Facilitate Your Arrival forms. These allow you to prepare for check-in before you arrive.

*Depending on the Resort

Experience stress-free registration at Club Med!

From private sports lessons to the kids' club activities, you can easily book everything you need at the Resort, and it's quick, especially if you have taken advantage of our convenient Facilitate Your Arrival service by pre-registering. This is just one example of the Club Med difference, ensuring that you can start enjoying your holiday from the very moment you arrive at the resort!

Prepare to immerse yourself in the vibrant and exhilarating Club Med party vibe, filled with memorable moments throughout your stay:

§ Crazy Signs, Club Med's easy-to-remember choreography.

§ The aperitif before dinner, Before dinner, get ready for an exciting aperitif accompanied by live bands or captivating entertainment. Let the anticipation build as you mingle with fellow guests and savor the delightful pre-dinner ambiance.

§ Club Med Dress Code: Embrace the spirit of fun and self-expression with the Club Med Dress Code. Discover themed dress codes for the night, adding an element of excitement to your evening. While not compulsory, it's a wonderful opportunity to unleash your creativity and showcase your style. You can find themed dress codes conveniently on the Club Med App.

§ The Club Med shows Prepare to be dazzled by the spectacular Club Med shows that will leave you in awe. Additionally, cherish the talents of your children or teenagers as they showcase their own performances at the end of the week. And of course, let's not forget the lively dance parties that will keep you moving and grooving into the night.

§ The Garden Party At some resorts, you can go to our Garden Party and soak up the chic and trendy atmosphere.

§ Kindly note that check-out time is at 10 am, and we kindly request that you vacate your room by then.

§ Don't worry about your bags! We provide a convenient luggage room where you can securely store your belongings

§ Enhance your departure experience with our all-inclusive package, which includes a satisfying lunch before you bid farewell. We understand that time constraints may arise, so if you need to catch a flight, we are pleased to offer a convenient take-away option. Rest assured, we've got your culinary needs covered, ensuring you leave with a delicious meal to fuel your journey.

*Available at most of our Resorts