Terms & conditions
Booking conditions
Booking Conditions for Last Minute offers
Ecran Total Travel Insurance conditions
Ecran Total travel insurance with AXA
From April 1st, 2023
In-Resort assistance included with Europ Assistance
Submit your claim:
§ Prepare all the documents required by your insurance and complete the form.
§ After creating the complaint, you will receive a confirmation by e-mail
§ AXA will review all information provided.
§ If everything is correct, you will receive the resolution of the complaint.
Great Members loyalty programme
Terms & Conditions
As of January 1, 2024 (PDF file)
Member gets member
As of Nov. 14, 2023
Other offers - conditions
Honeymoon Offer
Non skier non hiker discount
Kids stay free Family Offer
Sun and Ski Resorts
Please note that animals / pets are NOT accepted, in all Club Med Resorts.